FAQs
SHIPPING—
STANDARD DELIVERY (2-5 DAYS)
Php 80 within Metro Manila
Php 180 outside Metro Manila
EXPRESS SHIPPING (WITHIN 24 HOURS)
via GrabExpress, shipping charges may vary
EXCHANGE POLICY—
IF THE ITEM YOU RECEIVE IS FAULTY OR DAMAGED, YOU MUST CONTACT US WITHIN 7 DAYS OF RECEIPT.
PLEASE ALLOW 1-3CM SIZE DIFFERENCE DUE TO MANUAL MEASUREMENTS. PLEASE NOTE THAT SLIGHT COLOR DIFFERENCE MAY OCCUR DUE TO DIFFERENT DISPLAY SETTINGS.
RETURN POLICY—
TO BE ELIGIBLE FOR RETURN, ALL ITEMS MUST BE UNWORN AND IN THEIR ORIGINAL CONDITION, WITH ALL ORIGINAL TAGS AND PACKAGING INTACT. SHIPPING COSTS WILL NOT BE INCLUDED IN THE REFUNDED AMOUNT.
KUN RESERVES THE RIGHT TO REJECT ANY RETURN/EXCHANGE REQUESTS THAT DO NOT MEET THE ABOVE REQUIREMENTS.
CARE INSTRUCTIONS—
MACHINE WASH IN COLD WATER, IRON LOW HEAT, USE MILD DETERGENT, DO NOT BLEACH.
PAYMENT OPTIONS—
Account Name: Richdale Villanueva
GCash: 0915 4950434
BDO Account# 002190044045
Once payment has been made, please send us proof of payment (photo or screenshot) to our email: kunactivewear@gmail.com.